Privacy Policy

Last Updated: 12/11/2025

This Privacy Policy describes how realista.ca ("we", "us", "our") collects, uses and protects personal information. We are committed to complying with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and to safeguarding information collected through this website.

By using this website, you agree to the practices described in this Privacy Policy.

1.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• City or area of interest
• Details of property inquiries and showing requests
• Information submitted through contact, evaluation or registration forms
• Saved search criteria and favorite listings when you create an account

1.2 Information Collected Automatically

When you visit the website, certain information may be collected automatically, such as:

• IP address
• Browser type and device type
• Pages visited and time spent on the website
• Referring website or campaign
• Cookie identifiers and similar tracking data

1.3 Real Estate Listing and Market Data

The website may display property listings and related market information obtained from third party sources, including Multiple Listing Service (MLS®) systems, local real estate boards and the Canadian Real Estate Association (CREA), as well as other authorized data providers. This data is subject to the rules, regulations and data-use policies of the relevant real estate boards and associations.

We may use personal information for the following purposes:

• To respond to your inquiries and provide requested information about properties or real estate services
• To arrange showings, evaluations, consultations or other real estate services
• To create and manage your user account, saved searches and favorite listings
• To send you listing alerts, market updates or newsletters (you may unsubscribe at any time)
• To improve the functionality, performance and user experience of the website
• To personalize property results and recommendations based on your interests
• To perform analytics and measure website usage and marketing effectiveness
• To comply with legal, regulatory and real estate board requirements
• To prevent fraud and protect the security and integrity of the website

3.1 Real Estate Professionals and Brokerage

Personal information you provide may be shared with:

• Olena Hrinkevych, Broker
• Lena consulting inc
• Canadian Home, Brokerage

and with authorized brokerage staff, for the purpose of responding to your inquiries, providing real estate services and facilitating potential real estate transactions.

3.2 Service Providers

We may share information with trusted third party service providers who assist in operating the website or delivering services, including:

• Website hosting and maintenance providers
• Customer relationship management and lead management platforms
• Email and marketing automation platforms
• Analytics services such as Google Analytics
• Advertising platforms such as Google Ads and Facebook Ads
• Authorized MLS®, IDX, DDF® and board data providers

These service providers are given access only to the information necessary to perform their functions and are required to protect the confidentiality of the information.

3.3 Legal and Regulatory Requirements

We may disclose information when required or permitted by law, including to comply with court orders, regulatory requirements, real estate board rules or to protect our rights or the rights of others.

The website uses cookies and similar technologies to enhance your experience and to collect information about how the website is used. This may include:

• Remembering your preferences, saved searches and login status
• Analyzing website traffic and performance
• Providing personalized content and property suggestions
• Running remarketing and advertising campaigns through platforms such as Google and Facebook

You can modify your browser settings to block or delete cookies, but some features of the website may not function properly if cookies are disabled.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws, regulations and brokerage policies. Information that is no longer required is securely deleted or anonymized.

We use reasonable physical, technical and administrative measures to protect personal information against loss, theft and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

This website is intended for use by individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

Subject to applicable law, you may request access to your personal information, request corrections to inaccurate information, or withdraw your consent to certain uses. Some requests may be subject to legal, regulatory or brokerage retention requirements.

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to withdraw your consent and request deletion of your personal information, subject to legal or contractual restrictions. How to Request Account Deletion

You may delete your account at any time by:

• Logging into your account.
• Navigating to the Delete Account page.

Confirming your request using your password or the verification code sent to your registered email address.

Once your request is confirmed:

• Your account access will be permanently removed.
• Your saved searches, favourites, and valuation reports will be deleted.
• You will receive a confirmation email once deletion is complete.

What Happens to Your Personal Information

Upon deletion:

• Personal information directly associated with your account will be permanently removed or anonymized.

We may retain limited information where required for:

• Legal obligations
• Fraud prevention
• Regulatory compliance
• Enforcement of agreements

Any retained information may be securely stored and used only for permitted purposes under applicable Canadian privacy laws.

Withdrawal of Consent

You may withdraw your consent to the collection, use, or disclosure of your personal information at any time by deleting your account or contacting us directly. Please note that withdrawing consent may limit your ability to use certain services.

Contact Information

If you are unable to access your account or would like to request deletion manually, please contact:

Email: info@realista.ca ]

We will respond to your request within a reasonable timeframe, as required under PIPEDA.

If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact:

Privacy Officer

Olena Hrinkevych

Lena consulting inc

Email: info@realista.ca

Phone: 647-981-6610

City: Toronto, Ontario

Brokerage: Canadian Home

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the Policy was last revised. Your continued use of the website after any changes are posted constitutes your acceptance of the revised Policy.